Portfolio

Problem Statement: 

The automotive manufacturer needed to streamline their identity governance and administration (IGA) processes and integrate them with their SuccessFactors HR system to improve efficiency and security.

Solution: 

Implemented an IGA solution and integrated it with SuccessFactors, automating user provisioning and de-provisioning, access request workflows, and access certifications.

Outcome: 

Improved operational efficiency, reduced manual effort, and enhanced security posture by ensuring that only authorized users have access to critical systems and data.

Problem Statement: 

The telecom company needed to upgrade their existing PAM solution and migrate data to a new platform to improve security and compliance.

Solution: 

Upgraded the PAM solution and migrated data to the new platform, ensuring seamless transition and minimal disruption to business operations.

Outcome: 

Enhanced security posture, improved compliance with industry regulations, and reduced the risk of privileged access abuse.

Problem Statement: 

The organization lacked a formal Information Security Management System (ISMS) and needed to establish one to achieve ISO 27001 certification.

Solution: 

Developed and implemented an ISMS framework aligned with ISO 27001 requirements, including policies, procedures, and controls.

Outcome: 

Established a robust ISMS, improved information security posture, and achieved readiness for ISO 27001 certification.

Problem Statement: 

The property developer needed to implement an Identity and Access Management (IAM) solution and integrate it with their RSA SecurID system to improve security and user experience.

Solution: 

Implemented an IAM solution and integrated it with RSA SecurID, providing secure authentication and authorization for users.

Outcome: 

Enhanced security posture, improved user experience, and streamlined access management processes.

Problem Statement:

The need to understand the popularity and user adoption of the MDT Mobile App since its launch in December 2022. The goal was to identify the app's usage across different outlets and strategize to increase its usage for purchasing food and beverages.

Solution:

Implemented a comprehensive data analysis using Power BI to track app usage metrics. This involved collating user data, segmenting it by outlet, and analyzing trends over time to gain insights into user behavior and app popularity.

Outcome:

The analysis provided clear insights into which outlets had higher app usage, facilitating targeted marketing strategies to encourage app usage in lower-performing areas. This led to an overall increase in app adoption and improved customer engagement.

Problem Statement:

To refine marketing strategies and enhance company performance by understanding the demographics of MDT Mobile App users.

Solution:

Conducted an in-depth demographic analysis using Power BI, focusing on age, gender, location, and other relevant factors. This involved integrating user data with demographic information to create detailed user profiles.

Outcome:

The demographic insights enabled the marketing team to tailor their strategies more effectively, resulting in more personalized and effective marketing campaigns. This contributed to a better user experience and increased app engagement.

Problem Statement:

A need to analyze customer preferences for dining options (dine-in, take away, Grab Food, Food Panda, Shopee Food, MDT App) across all outlets in 2023.

Solution:

Utilized Power BI to aggregate and analyze data on customer dining preferences. This involved sorting data monthly and categorizing it based on the type of dining option.

Outcome:

The analysis provided a month-by-month breakdown of customer preferences, helping the company adjust its operations and marketing focus accordingly. This led to more efficient resource allocation and improved customer satisfaction.